If you have lost your billing notice, please mail your payment to P.O. Box 1381 Binghamton, NY 13902-1381. Please include your policy number with your payment.
If you need help with your policy, please call 800-423-9765 Monday through Friday, 8:00 a.m. to 4:30 p.m. Eastern. Please have your policy number available. See below for a list of commonly used extensions to help you reach the proper area more quickly.
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If the Administrative Service Office listed on the front of your policy is Binghamton, NY or if your policy was originally issued through Mutual of Detroit or Philanthropic Mutual Life:
Customer Service 5920 (7600 for Philanthropic Mutual Life policies)
Claims 5916
Billing 5907 -
If the Administrative Service Office listed on the front of your policy is Syracuse, NY or if your policy was originally issued through Farmers and Traders Life Insurance Company:
Customer Service 7583
Claims 7511
Billing 5907 - If the Administrative Service Office listed on the front of your policy is Norcross, GA:
Customer Service 4900
Claims 7557
Billing 5907
- If your policy was originally issued through Unity Mutual Life, please call 877-832-8243.